Privacy Policy

1. Introduction

Welcome to 3ndz ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience when using our trend tracking platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: When you create an account, we collect your email address, username, and password.
• Profile Information: You may optionally provide additional information such as your name and profile picture.
• Payment Information: If you subscribe to our premium service, payment processing is handled by our third-party payment processors (Stripe for web, Apple/Google for mobile). We do not store your complete credit card information.
• Communications: When you contact us for support, we collect the information you provide in your messages.

2.2 Information Collected Automatically

• Usage Data: We collect information about how you use our Service, including the trends you view, favorites you save, and features you interact with.
• Device Information: We collect information about your device, including device type, operating system, unique device identifiers, and mobile network information.
• Log Data: Our servers automatically record information including your IP address, browser type, referring/exit pages, and timestamps.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information.

3. How We Use Your Information

We use the information we collect for various purposes:

• To provide and maintain our Service
• To authenticate users and manage accounts
• To process transactions and send related information
• To send you push notifications about trending topics (if enabled)
• To personalize your experience and deliver content relevant to your interests
• To analyze usage patterns and improve our Service
• To detect, prevent, and address technical issues and security breaches
• To communicate with you about updates, promotions, and news (with your consent)
• To comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following situations:

• Service Providers: We may share information with third-party vendors who perform services on our behalf (e.g., hosting, analytics, payment processing).
• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
• With Your Consent: We may share information for other purposes with your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit using TLS/SSL
• Secure password hashing using industry-standard algorithms
• Regular security assessments and updates
• Access controls limiting who can access personal data

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it by law.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can update or correct inaccurate information through your account settings.
• Deletion: You can request deletion of your personal information by deleting your account.
• Opt-out: You can opt out of marketing communications and push notifications at any time.
• Data Portability: You can request an export of your data in a machine-readable format.

To exercise these rights, please contact us at privacy@3ndz.io.

8. Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.

We use the following third-party services:

• Supabase: Database and authentication services
• Stripe: Payment processing for web subscriptions
• Apple App Store / Google Play: Payment processing for mobile subscriptions
• Expo: Push notification services

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country of residence. By using our Service, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we will provide a more prominent notice (such as an email notification or in-app alert). Your continued use of the Service after any changes indicates your acceptance of the new Privacy Policy.